What to Expect from your Interview Process
Our Commitment to Candidates
We are committed to providing a fair, transparent, and inclusive recruitment experience for all candidates. This guide outlines what you can expect from our hiring process, how to access support, and how we use your data.
Contact for Support
Name: Keely Herring – Talent Acquisition Lead
Email: recruitment@personalgroup.co.uk
Alternative Formats & Offline Applications
We want to ensure our process is accessible to everyone.
If you require documents in an alternative format (e.g. large print, screen reader compatible, or different file types), please contact us.
If you are unable to apply online, we can support offline applications (e.g. via email).
We are happy to make reasonable adjustments at any stage of the process.
Our Recruitment Process
While our processes may vary slightly depending on the role, the following outlines
Our Recruitment Process
-
Employee Engagement Executives (Field Sales Executives)
1. Online Video Interview
- Conducted via our Canditech platform.
- You will record responses to a set of structured questions.
2. Assessment Centre
- A structured session including activities such as role plays, group exercises, and/or task-based assessments.
3. Face-to-Face Interview
- Final stage interview with a hiring manager.
-
Core Roles
1. Application Review (CV)
- Submit your application online (usually via CV or application form).
- Applications are reviewed against role requirements.
2. Interview
- Conducted either virtually or face-to-face depending on the role and circumstances.
-
Management Roles
1. CV Application
- Submit your application online (usually via CV or application form).
- Applications are reviewed against role requirements.
2. First Stage Interview
3. Second Stage Interview
May be conducted virtually or face-to-face.
-
Senior Roles
1. Application Review (CV)
- Submit your application online (usually via CV or application form).
- Applications are reviewed against role requirements.
2. First Stage Interview
3. Second Stage Interview
4. Third Stage Interview
May be conducted virtually or face-to-face.
Important Notes
These are typical processes and may vary depending on the role.
Additional stages may be introduced where necessary (e.g. presentations, stakeholder interviews).
We will always communicate clearly with you about what to expect next.
What to Expect Next
After each stage:
You will be informed of the outcome as soon as possible.
If successful, you will receive details about the next stage, including preparation guidance where appropriate.
If unsuccessful, we aim to provide feedback where possible to support your development.
Our Commitment to Fairness
We are dedicated to:
Providing equal opportunities for all candidates
Making reasonable adjustments where needed
Ensuring a consistent and objective assessment process
If you have any questions at any stage, please don’t hesitate to get in touch, we’re here to support you throughout your journey.
Monitoring & Data Collection
What Data We Collect
Personal details provided during your application
Recruitment progression data (e.g. stage outcomes)
Optional diversity and inclusion monitoring information
Interview responses, recordings, and transcripts collected
How We Use This Data
To assess your suitability for the role
To communicate with you throughout the recruitment process
To improve our recruitment practices
To monitor fairness, diversity, and inclusion across our hiring processes
Data Protection
Your data will be handled in line with applicable data protection laws (including UK GDPR).
Diversity monitoring data is anonymous and will not impact hiring decisions.
Your information will only be accessible to relevant individuals involved in the recruitment process.