Job Title: Business Data Analyst

Location: Milton Keynes - Hybrid

Salary: £50,000 depending on experience

Contract Type: Permanent

We are looking for a commercially minded and experienced Business Data Analyst to establish and lead data analysis capabilities across our Insurance and SME Benefits product areas.

As the first analyst dedicated to this space, this is a unique opportunity for a self-starter who thrives on building processes, creating structure, and shaping how data is used within a business. You will take ownership of the entire data lifecycle, from extracting, cleansing, and analysing complex datasets through to developing predictive models, generating actionable insights, and presenting findings to stakeholders and clients.

Working closely with teams across the organisation, you will transform historical and current performance data into meaningful recommendations that drive smarter decision-making, improve product performance, enhance operational efficiency, and support customer-focused outcomes. This is a true 360-degree data role, requiring someone with proven experience in delivering end-to-end data solutions and the confidence to work autonomously while influencing business strategy through data-driven insights.

Key Responsibilities

• Analyse historic performance data across insurance and benefits products to identify trends, patterns, and opportunities for improvement

• Develop and maintain regular reporting and dashboards to track product performance, customer outcomes, and operational metrics

• Translate complex data into clear insights and recommendations for stakeholders at all levels

• Partner with internal teams to understand data requirements and deliver actionable analysis

• Identify opportunities to enhance product performance, customer value, and operational efficiency through data-driven insights

• Support the development and ongoing management of KPIs and performance frameworks

• Ensure data accuracy, consistency, and reliability across all reporting outputs

• Investigate anomalies, emerging trends, and performance issues, identifying potential root causes

• Contribute to building scalable reporting and analytical processes as the first analyst in this area

• Establish best practices for data analysis, reporting standards, and documentation

• Collaborate with stakeholders to improve data quality and accessibility

• Present findings in a clear, engaging, and accessible way to support decision-making

Skills, Knowledge & Experience

• Advanced Excel skills, including:

  • Lookups (e.g. VLOOKUP/XLOOKUP)

  • Logical and statistical formulas

  • Pivot tables and data modelling

  • Charts, dashboards, and data visualisation

  • Data validation and conditional formatting

• Proficiency in handling and analysing large datasets

• Strong experience delivering work to agreed deadlines and objectives

• Confident using Microsoft Word and PowerPoint to present insights

• Strong communication and stakeholder management skills

• Ability to manage multiple priorities in a fast-paced environment

• A collaborative approach with the ability to influence and gain buy-in

• Predictive modelling

Personal Attributes

• Strong relationship-building skills with the confidence to challenge constructively

• Resilient and able to perform under pressure

• Excellent written and verbal communication skills, adaptable to different audiences

• High levels of integrity and personal accountability

• A customer-centric mindset with a genuine desire to improve outcomes

• Proactive, curious, and driven by continuous improvement

• Agile and solutions-focused, with the ability to respond quickly to changing priorities

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

So, what’s in it for you?

· Minimum of 25 day holiday rising with service and option to purchase more

· Private medical insurance and practical health plan

· Free travel insurance

· Enhance maternity and paternity leave

· Online GP

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page - https://personalgroup.teamtailor.com/

Do you live our values?

Passion

Bringing energy and enthusiasm to your work every day. We value people who are motivated, engaged, and excited to make a difference.

Pace

We move with purpose, staying focused and efficient to get things done while maintaining high standards. We value action and smart decision-making to drive progress.

Professionalism

It’s not just about what we do, but how we do it. We approach every task with integrity, respect, and a commitment to delivering our best work.

Diversity & Inclusion

Personal Group is proud to be an inclusive employer. We welcome applications from people of all backgrounds and experiences.

If you require any adjustments during the application or recruitment process, please contact our Recruitment Team, we’re here to support you.

About us

At Personal Group, we are a leading UK provider of employee benefits and health insurance. Since the 1980s, we have been on a mission to revolutionise insurance and employee benefits, and while our business has evolved over the past four decades, our commitment to supporting people and businesses has remained constant.

Today, we are focused on improving employee health, wellbeing and engagement, working towards our vision of being “the champion of affordable benefits, keeping businesses and their employees happy, healthy and protected.” Our culture is shaped by our core values of Pace, Passion and Professionalism, which guide how we work together, support our customers and deliver when it matters most.

Could You Be Our Next Great Hire?